05-15-2007, 05:57 PM
The files look OK...
When you say you cannot "access" them, do you mean that you click the "Choose Decal" button and look in the folder where the file lives, but you don't see the file? Are you sure you're looking in the right place? In the file selection dialog (or whatever it's called on Windows), does it make any difference if you set the "Files of type" pop-up menu to "Portable Network Graphics [PNG]"?
Your previous comment about multiple updates makes me think of a situation our tech support has seen once in a while: A user has copies of FrameForge installed in 2 different places on the computer. He updates one of the copies, runs the other copy, and then wonders why the update didn't "take". It's not likely, just thought I should mention the possibility.
When you say you cannot "access" them, do you mean that you click the "Choose Decal" button and look in the folder where the file lives, but you don't see the file? Are you sure you're looking in the right place? In the file selection dialog (or whatever it's called on Windows), does it make any difference if you set the "Files of type" pop-up menu to "Portable Network Graphics [PNG]"?
Your previous comment about multiple updates makes me think of a situation our tech support has seen once in a while: A user has copies of FrameForge installed in 2 different places on the computer. He updates one of the copies, runs the other copy, and then wonders why the update didn't "take". It's not likely, just thought I should mention the possibility.