Male Actor with long hair

[Innoventive Software, LLC]

The character worked fine in the demo but for some reason he doesn’t want to work in the full version.
I tried grabbing updates and even downloading the file again, but it just gives me "Failed to load object in set. Error:102".

Can someone please let me know how to fix this?
I really need this character.

Thanks,

You probably don't have the base actor and/or the body parts installed. Make sure you have downloaded and installed them both from the Free Objects from Innoventive Software Forum.