unable to use imported FBX models

[3Dtest]

Hello,

My name is Tudor.
Please have a look at my problem:
When I try to import a FBX model within FrameForge, the model becomes a cube like shape that surrounds the outline of the character.
Please assist. 
Thank you in advance.

[lameruddy]

I have the same problem with Tudor. Hope to see any advices soon.

snake game